PRIVACY & DATA

Privacy Policy

Learn how Soogie ID collects, uses, protects, and manages your information.

Home Privacy Policy

This Privacy Policy explains how PT Adisugi Digital Solusi (“Soogie ID”, “we”, or “us”) handles personal information belonging to individuals or businesses (“Users” or “You”) who access the Soogie ID website, applications, products, or services.

Please read this Privacy Policy together with the applicable Terms of Service. By visiting, registering, or using Soogie ID services, you acknowledge the practices described in this policy.

A. PERSONAL INFORMATION WE COLLECT FROM USERS

The information collected by Soogie ID may include the following categories:

  1. Information You Provide. Information voluntarily submitted when registering, purchasing a service, contacting us, joining a survey or quiz, or providing contact information. This may include your name, phone number, email address, and identification information.
  2. Information Collected by Soogie ID. Information generated while you use the website or its features, including browsing activity and general service-usage information.
  3. Information Received from Other Sources. In certain circumstances we may receive information from other Soogie ID services or from business partners such as advertising networks, information providers, payment providers, and digital-wallet partners.

B. PERSONALLY IDENTIFIABLE INFORMATION

1. Registering on Soogie ID

  • Some information and services may require users to complete a registration process.
  • Registration may require information such as your name, email address, and password.
  • By registering and using our services, you agree to the applicable membership and service terms.

2. Quizzes, Sweepstakes, and Special Offers

We may collect information when users participate in quizzes, promotional programs, sweepstakes, or special offers. If information is intended to be shared with another party, users will be informed where appropriate.

3. User Surveys and Market Research

Soogie ID may conduct surveys or market research through digital channels, telephone, email, or other methods. Information may be analyzed to improve products, services, communications, and user experience.

4. Promotions and Special Events

We may provide information about promotions or events arranged by Soogie ID, sponsors, or business partners. Users may be asked to provide information necessary to participate in those activities.

C. INFORMATION COLLECTED USING TECHNOLOGY

1. Cookies and Other Technologies

  • Cookies may be stored in your browser to support website sessions and functionality.
  • Cookies may help recognize returning users and improve convenience when using the website.
  • Cookies and similar technologies may be used to understand visitor numbers and service usage.
  • Soogie ID does not intentionally use cookies to collect personal information beyond information required to operate or improve the service.

2. IP Addresses

IP-address information may be used for administration, troubleshooting, analytics, testing, security, statistics, and understanding the general locations from which users access Soogie ID services.

3. Log Files

Website and system logs may contain information about service activity and may be analyzed in aggregate to understand usage and improve service performance.

D. USE OF INFORMATION

1. Statistical Analysis

User information may be analyzed for statistical, demographic, marketing, and product-improvement purposes. Aggregated information may also be used to understand user behavior and improve relationships with users.

2. Soogie ID Products and Services

Information may be used to provide requested products and services, manage user relationships, deliver relevant communications, and introduce other Soogie ID products or services where appropriate.

3. Advertising and Relevant Communications

Demographic or preference information may be used to make advertising and communications more relevant. Where information is shared for analysis or advertising purposes, Soogie ID may use aggregated information where appropriate.

E. EMAIL ADDRESS HANDLING POLICY

Soogie ID does not sell or rent user email addresses for unrelated use. If you believe you received an email from us by mistake, you may contact info@soogie.id.

1. Account and Service Emails

  • Order and transaction confirmations.
  • Account, service, payment, expiry, or renewal information.
  • Important updates relating to the website, services, or policies.

2. Email Newsletter

Users who subscribe to a newsletter may receive updates by email and may unsubscribe through the unsubscribe option provided in applicable communications.

3. Promotional Emails

  • We may send offers or information about products and services that may be relevant to you.
  • Users may opt out of promotional communications through available unsubscribe or preference settings.

4. Survey Emails

We may invite users to provide feedback through surveys to help improve current and future products, services, and user experiences.

5. HTML Emails

Where supported, HTML email technologies may provide aggregate information about delivery or engagement so that Soogie ID can improve email communications.

6. Emails From You

When contacting us by email, please avoid sending unnecessary confidential information. We may use the email address you provide to reply to your question, request, or feedback.

F. DISCLOSURE OF PERSONAL INFORMATION

  1. Soogie ID does not intentionally sell, rent, or exchange personally identifying information with unrelated third parties without an appropriate legal basis or user consent.
  2. Aggregated information may be shared with partners or service providers for legitimate operational, analytical, or business purposes.
  3. Personal information may be disclosed when reasonably necessary to:
    • Comply with applicable laws, regulations, legal proceedings, or lawful requests.
    • Protect Soogie ID’s rights, property, intellectual property, or security.
    • Prevent misuse, fraud, unauthorized access, or abuse of our services.
    • Protect the safety, rights, or property of users or the public.

G. PROTECTION AND SECURITY OF INFORMATION

  1. User information is handled according to the commitments described in this Privacy Policy.
  2. Information may be retained for as long as reasonably required for service, legal, operational, or security purposes.
  3. Users are responsible for keeping passwords, OTPs, and other account credentials confidential.
  4. We use reasonable physical, electronic, technical, and managerial safeguards to protect information.
  5. No internet transmission is completely secure; however, Soogie ID seeks to protect user information using reasonable measures.

H. YOUR RIGHTS

  1. You may request deletion of personal information or withdraw applicable consent, subject to legal, contractual, and operational requirements.
  2. You may request access to or verification of personal information held by Soogie ID by contacting us through the contact information provided below.

I. CHANGES TO THE PRIVACY POLICY

  1. Soogie ID may update this Privacy Policy to reflect developments in services, operational requirements, or applicable law.
  2. Updated policies will be published on this page and, where necessary, users may also be notified through appropriate communication channels.
  3. Material changes affecting the use of personal information may be communicated before they take effect where required.

J. CONTACT

If you have questions or concerns about this Privacy Policy, please contact:
info@soogie.id