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LEGAL

Terms and Conditions

Please read the terms governing the use of Soogie ID services.

HomeTerms and Conditions

Welcome to Soogie ID, a platform managed by PT Adisugi Digital Solusi, located at Cluster Clover Garden, Blok CC5/11, Citragran Cibubur, Jatikarya, Jatisampurna, Kota Bekasi, 17435.

About Soogie ID

Soogie ID is a dynamic digital marketing agency that excels in transforming brands and businesses through innovative, data-driven strategies. With expertise in SEO, social media management, paid advertising, and content marketing, Soogie ID helps companies build meaningful connections with their target audience. With over 1 million users nationwide, Soogie ID is at the forefront of digital solutions that drive growth and customer engagement.

“We don't just market; we leverage the power of digital platforms to build authentic connections, engage your audience, and drive measurable, long-term growth.”

The following Terms of Service govern the use of the website, content, services, and features available on Soogie ID. Please read these terms carefully. By accessing and using the website, you acknowledge that you have understood and agreed to be bound by all the rules and regulations applicable on this site.

A. GENERAL

  1. Soogie ID Terms of Service. These Terms of Service constitute an agreement between the users of Soogie ID ("You") and PT Adisugi Digital Solusi ("Soogie ID" or "We") regarding the use of our services on the E-Learning | Soogie ID website, as well as all services, features, and content available therein. By visiting, registering, or using the Website, you acknowledge that you have read, understood, and agreed to these Terms of Service and related terms, including the Privacy Policy and Refund Policy.
  2. Changes to the Terms of Service. Soogie ID may at any time modify, add, or reduce these Terms of Service, and such changes will remain binding on Users.
  3. Registered Visitors. Services may be viewed by all visitors, but access to all services may require registration and a service reservation. Personal information is handled according to the applicable Privacy Policy.
  4. Changes to Soogie ID Features. We reserve the right to modify, add, update, and/or discontinue any service or feature at any time without prior notice.

B. USER OBLIGATIONS

When using the website, you are prohibited from:

  • Damaging, disabling, overburdening, disrupting, or gaining unauthorized access to Soogie ID servers, networks, accounts, or systems.
  • Downloading, storing, copying, sharing, reposting, or distributing website content without authorization.
  • Allowing others to use your Access Rights by lending, sharing, renting, or transferring them.
  • Infringing intellectual property rights of Soogie ID or third parties.
  • Creating imitations or replicas of the website, its content, products, or services.
  • Allowing unlawful access using your Registration Information.

You may only use Soogie ID features and services for purposes that comply with applicable laws and regulations.

C. PROHIBITED USAGE VIOLATIONS

If we find that you have violated the terms of Service Usage, Soogie ID reserves the right to revoke your access rights temporarily or permanently. Revocation due to violations does not entitle you to a refund and does not limit our right to take necessary legal action.

D. TERM OF SERVICE

1. Placing an Order

  1. Beginning a subscription indicates your intention to subscribe in accordance with the applicable terms, service type, and confirmed price.
  2. If your order is accepted, we will notify you by email and provide payment details.
  3. Payments may be made through electronic payment methods provided by independent third-party providers. You must provide correct payment information and ensure sufficient funds. Prices may change without prior notice.

2. Payment

An order confirmation email acknowledges receipt and pending payment; a sales contract is formed only after confirmation that payment has been received.

3. Pricing and Refunds

We strive to ensure service details, descriptions, availability, and pricing are accurate. If a technical error within our control prevents service delivery, Soogie ID may facilitate a refund request. Refunds are not processed for customer errors such as selecting the wrong product or entering incorrect data.

  • Refund requests must provide complete user data through Soogie ID's official email.
  • Refund amounts are based on the difference in the nominal error.
  • Refund processing may take approximately 30 business days.

Subscription fees, transaction fees, and other paid fees cannot be exchanged, canceled, refunded, replaced, or transferred except as otherwise facilitated under these terms.

4. Use of Promo or Discount Codes

Promo or discount codes may be offered from time to time and can only be applied to purchases through the account where the code was offered.

5. Access Rights

By paying for and subscribing to a service, you receive Access Rights to applicable exclusive services and content for the Subscription Period.

E. RIGHTS AND LICENSES

1. Ownership Rights

All designs, images, artwork, text, audio, video, and programming code on this site are the copyright property of Soogie ID and may not be modified, copied, altered, or added to without permission.

2. Intellectual Property Rights

The website and its content, including names, logos, programming code, designs, trademarks, technology, databases, processes, and business models, are protected by applicable intellectual property rights. You are responsible for maintaining the security and confidentiality of your registration information.

3. License to Use the Soogie ID Website

  1. You may use website content, features, and services for personal, non-commercial purposes in accordance with applicable content rules.
  2. You may not reproduce, print, copy, store, publish, display, distribute, modify, translate, transfer, sell, lend, or distribute Soogie ID Content without written permission.

4. Links to Other Websites

Soogie ID may provide links to third-party websites. Such links do not imply endorsement, and Soogie ID is not responsible for third-party content, agreements, transactions, losses, or claims.

F. LIMITATION OF LIABILITY

We strive to provide useful services and content but cannot fully guarantee timeliness, accuracy, suitability, quality, security, or uninterrupted operation. To the extent permitted by law, we are not responsible for losses or damages arising from use of the website. Where liability is required by law, total liability is limited to the amount you paid to access the selected Service.

G. APPLICABLE LAW

These Terms of Use are governed by the laws of Indonesia. Claims or disputes will first be attempted to be resolved peacefully within 60 (sixty) days from notification. Users accessing the site from outside Indonesia are responsible for complying with applicable local laws.

H. CONTACT US

If you have any questions regarding these Terms of Service, you can contact us through:
info@soogie.id